運送政策

Processing Time Orders are typically processed and shipped within 1-3 business days (Monday-Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order ships.

Shipping Methods & Rates We offer the following shipping options:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Free Standard Shipping on orders $50 or more

Shipping rates are calculated at checkout based on your location and selected shipping method.

Delivery Locations We currently ship to addresses within the United States. Local pickup is available at our Chicago location.

Tracking Your Order Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your delivery.

Shipping Delays While we strive to meet estimated delivery times, we are not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other events beyond our control.

Local Pickup Free local pickup is available at:

Max Candle Co. Makerspace 11336 South Michigan Avenue Chicago, IL 60628

Select "Local Pickup" at checkout. You'll receive a notification when your order is ready for pickup (usually within 24 hours).

Questions? For shipping questions, contact us at info@rjwcandleco.com or call (312) 767-7303.